Your privacy is important to us. This Privacy Policy explains how DALBY DIAMONDS collects, processes, stores and protects personal data when you visit our website, contact us, request a consultation, subscribe to our newsletter or otherwise interact with us.
We process personal data responsibly and only for legitimate business purposes and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Personal data is any information that can directly or indirectly identify you as an individual.
When you visit our website or interact with DALBY DIAMONDS, we may collect and process personal data when you, for example:
We collect and process personal data where necessary to provide our services, communicate with you and manage our relationship with you.
This may include processing personal data in order to:
Depending on how you interact with us, we may process information including:
We do not collect or store credit or debit card information through our website, as payments to DALBY DIAMONDS are made by bank transfer.
We may collect personal data directly from you when you contact us, submit a form, request a consultation, subscribe to our communications or enter into a transaction with DALBY DIAMONDS.
We may also collect certain technical information through cookies and similar technologies used on our website.
Cookies are small text files stored on your device that can help websites function correctly and provide information about how the website is used.
Where required by law, non-essential cookies will only be used with your consent. You can manage your cookie preferences through the cookie settings available on our website.
We may use selected third-party service providers to operate our website, communicate with clients, analyse website activity and manage marketing communications.
We may use Google Analytics to understand how visitors interact with our website. Depending on your cookie preferences, Google Analytics may collect information relating to your visit and use of the website.
We may use Mailchimp to manage and distribute newsletters, invitations and other email communications.
If you subscribe to these communications, relevant information such as your email address and subscription activity may be processed through Mailchimp.
We may use Sleeknote for website forms, pop-ups or newsletter subscription functionality. Personal data submitted through these features may be processed by Sleeknote where applicable.
We may use technologies provided by Meta, including Meta Pixel, to measure website activity and improve the relevance of our advertising, subject to your cookie and consent preferences.
We only share personal data with third-party service providers where necessary and in accordance with applicable data protection requirements.
We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required under applicable legislation.
Information relating to purchases, invoices and accounting may be retained for the period required by Danish accounting and tax legislation.
When personal data is no longer required, it will be deleted or anonymised in an appropriate and secure manner.
Under applicable data protection legislation, you may have the right to:
Certain rights may be subject to legal limitations. For example, we may be required to retain information relating to transactions, invoices or accounting even if you request deletion.
If you have consented to receiving newsletters, invitations or other marketing communications from DALBY DIAMONDS, you may withdraw your consent at any time.
You can unsubscribe using the link included in our marketing emails or by contacting us directly.
Withdrawal of marketing consent does not affect necessary communications relating to an existing enquiry, consultation, order or transaction.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or unlawful processing.
Access to personal data is limited to those who require it for legitimate business purposes.
The data controller responsible for the processing of personal data described in this Privacy Policy is:
DALBY DIAMONDS A/S
Østbanegade 123
2100 Copenhagen Ø
Denmark
Telephone: +45 71 72 72 74
Email: info@dalbydiamonds.com
If you have concerns regarding our processing of your personal data, you are welcome to contact us directly.
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):
Borgergade 28, 5th floor
1300 Copenhagen K
Denmark
Telephone: +45 33 19 32 00
Email: dt@datatilsynet.dk
